Cancellation Policy
This Cancellation Policy describes how cancellations are handled for services booked through SNS Travel Point.
1. Client-Initiated Cancellations
You may request a cancellation in writing through our contact page. Cancellation charges may apply based on supplier rules and our service fees.
2. Supplier Fees
Travel suppliers may impose penalties or fees for cancellations; these will be communicated to you when available.
3. Timing of Cancellations
The amount refunded (if any) generally decreases the closer the cancellation is to the date of travel departure, depending on supplier terms.
4. Force Majeure
We are not responsible for cancellation fees due to events beyond our control (natural disasters, government actions, pandemics).
5. Alternative Options
Where possible, we may assist with rescheduling bookings subject to supplier availability and fees.
6. Contact
For cancellation requests, please contact us through our contact page.